We are here to help

Questions about your account, a deposit or how something works? Pick the way that suits you and our team will get back to you.

Live chat

The quickest way to reach us. Open the chat in the corner of any page and type your question.

Email

Best for longer questions or anything with screenshots. Write from the email on your account if it is about your account.

support@bluetechmining.com

Support ticket

Already have an account? Open a ticket from your dashboard and follow every reply in one place.

Common questions

How quickly will I get an answer?

Live chat is the fastest way - someone from the team replies as soon as they are online. Emails and tickets are answered in the order they arrive.

I cannot sign in to my account. What should I do?

Use "Forgot password" on the sign-in page first. If you no longer have access to your email or your two-step sign-in, contact us from the email address on your account so we can verify it is you.

Can you tell me which trade or plan to choose?

We can explain how every feature works, but we cannot give personal financial advice. Please decide based on your own situation and only use money you can afford to lose.

How do I close my account?

Withdraw your balance first, then send us a request from the email address on your account. We will confirm once it is closed.